The information we collect
Unless login is required, you can browse this site without telling us who you are or revealing any personal information about yourself. Certain features and services require that you register and supply some information that allows us to identify you. We also collect some information automatically from your computer, such as where you go on the site and what you do there. We typically collect your IP address, computer and connection information, browser type and version, operating system and platform, the URLs you come from and go to next, and a cookie number.
If you register here, or if your business is pre-registered in order for us to provide a service to a parent organisation, we will collect and store your e-mail address and a password. You may also be asked to provide additional personal information such as:
- Your first and last name.
- Fulfillment information, including a physical mailing address and telephone number.
- Transaction and payment information, including credit card number and billing address.
- Other information that allows us to personalise your visits to our website.
We may also acquire information about you if, for example, you contact customer support or respond to a survey.
How this information is used
We use the information we collect to:
- Provide you with the services you request.
- Customise your visits to our website.
- Communicate with you about your orders and other administrative issues.
- Measure and improve our website and our services.
- Resolve disputes, address complaints and troubleshoot technical problems.
- Analyse site and user behavior and prepare aggregated reports.
Sharing and Disclosure
We may disclose information under the good-faith belief that such disclosure is necessary under applicable law, to comply with legal process served on us, to protect the property or interests of ourselves, our agents and employees, or to protect personal safety or the public.
Some portions of our website may allow you to contribute ratings, comments, reviews and other content to the site. Unless an option is provided, this content is displayed publicly along with your name or username. Other members may be able to receive email notifications of your new public content, or publish their own comments in response. We may use this content to develop aggregate ratings, personalise site views and market products. We may also promote the most popular or highest rated reviews and members. We reserve the right to moderate any submission of public content and it should not be assumed that it will appear verbatim.
Opting-Out : At any time, you have the ability to opt out of receiving marketing communications from us. However, for as long as you remain a registered member of our website you may not opt out of administrative emails (for example, emails about your transactions or policy changes).
Email Tools : If you send emails to a recipient through our site, they will receive your email address and any personal message you include. You should be aware that these emails are not private communications. You may not use our email tools to send spam or content that violates the Terms and Conditions.
Anti-Spam Policy : We do not tolerate spam. We do not send emails to anyone without permission, and we do not sell or rent email addresses to any unauthorised third party. If you believe that you have received an unsolicited email from us, please contact us using the details at the foot of this policy and we will investigate.
Accessing, reviewing and changing your personal information
As a registered member, you can review your personal information by accessing your user account. If you have the facility to modify this information yourself, you should do so promptly if it changes or becomes inaccurate. If the software prevents you from editing this data, you should notify us of any changes using the details shown below. Unless the account has been pre-registered as part of an agreement between ourselves and a parent organisation of your business, you can close your user account by contacting us at the address shown below. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyse or troubleshoot programs, enforce our Terms and Conditions and take other actions otherwise permitted by law. If your account or membership is terminated or suspended, we may maintain some information to prevent re-registration.
Links to other sites
We employ physical, electronic and administrative safeguards to protect the security of information. We can however offer no guarantee against a third party unlawfully intercepting or accessing transmissions or private communications. Therefore, although we work very hard to protect your privacy, we do not promise and you should not expect that your personal information will always remain private.
364 Walton Summit Road
Preston. PR5 8AS